The current versions of Microsoft Office, Windows, Skype for Business / Lync, OneNote und SharePoint have entirely new user interfaces. The service desk tool LearningWorld & AutoPilot facilitates migration, provides ongoing 24/7 ad hoc support and greatly enhances employee performance. soluzione training concepts bring you better training results – quicker and with significant cost savings.



soluzione supplies Service-Desk-Tool for Microsoft CityNext

Working together for next-generation cities: soluzione is participating in Microsoft’s global CityNext initiative. The specialist for digital knowledge management supplies the service desk tool for the cities of the future.

soluzione knowledge company GmbH, producer of innovative knowledge and training solutions has joined CityNext, Microsoft’s latest resource initiative. This global initiative solidly supports government agencies, organizations, businesses and citizens in their efforts to identify forward-looking solutions for their cities. Central to the many challenges the city of tomorrow must face is the never-ending need to accumulate knowledge. Integral to each computer workstation of the future will be the digital service desk: soluzione’s service desk tool – LearningWorld & AutoPilot – helps public agencies and businesses adopt the latest application programs such as Microsoft Office, Windows and Lync, and remains permanently deployed to serve as an advanced training tool and to provide 24/7 ad hoc support. The support system fully integrates into Microsoft’s applications. The soluzione training, migration and support system surpasses conventional eLearning systems: With soluzione, users are not forced into an inflexible, one-size-fits-all solution; with soluzione, each user’s needs are met by a highly individualized, task-oriented solution that caters to each individual’s learning-style preferences. User-orientation is of central importance for both Microsoft and soluzione: "All users decide for themselves, what and when and how they want to learn. They decide whether they will read texts, view film animations or carry out practical exercises," declares Rodà.

soluzione’s users get any help they might need for their work themselves. As the tool’s self-service concept really works, up to 90% fewer inquiries reach the client’s help desk – a remarkable saving both during software migration and all other phases of work with the Microsoft software. Costs associated with classroom-style training are kept to a minimum. "LearningWorld & AutoPilot is the call-prevention tool of the future. It facilitates an intensive use of the Microsoft applications, more effective work processes, and significant cost reductions," says soluzione CEO Frank Rodà.

soluzione produces cutting-edge technology: This software provider was the first to fully integrate its training solution as an add-in to Microsoft application programs. In addition, LearningWorld & AutoPilot is the first training solution for Microsoft products that is cloud-capable. With its methodological-didactic concepts, soluzione is the forerunner in the pedagogical area. Many cities, state authorities, organizations and businesses already depend on soluzione’s many years of experience to fulfill their needs for employee training, for example: Lübeck’s city management, IT.Niedersachsen and the insurance group Versicherungskammer Bayern.

"We are thrilled to partner with soluzione knowledge company GmbH on Microsoft CityNext," said Rob Bernard, Microsoft Chief Environmental Strategist and noted cities strategist. "We believe a new era of innovation will create opportunities for people to utilize technology to accomplish what they never thought possible."





DarWin8 App

The price for one app-license for companies is € 7,49 incl. tax. Included are cost for support and maintenance for 1 year.

AppSuggested ways how to deploy DarWin8 to your employees:


A) If you don’t want to access the Windows store you are able to deploy DarWin8 with Microsoft Sideloading. You need special licenses for this, which have to be purchased separately while using Windows 8 Professional or RT. There are packages with 10 or 100 licenses available. You are able to purchase the DarWin8-app-package directly from us and carry out the app-deployment to your employees with a software-rollout.

If you use Windows 8 as an Enterprise Agreement, the licenses for sideloading are for free. For deployment of the app-package via sideloading please purchase it here: Orderform.

B) Do you have a company-owned app-store? If yes, you are able to deploy the app to your employees through the app-store. To do this you also need sideloading licenses.

Please purchase your app-package here: Orderform.

C) We would like to ask companies who can’t proceed in one of the ways mentioned above for a bit more time – we are working on a solution for you right now. If you are a SMB we recommend to purchase the app directly from the Windows Store.

DarWin8 App Orderform

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Company info

soluzione – the company company profile PDF Download


soluzione Privacy Statement for the DarWin8 App

Protecting your personal data is very important to us. Use of this app is therefore governed by the following data privacy policy, which can also be viewed at

  1. Responsibility

soluzione knowledge company GmbH, Nockherstraße 2, 81541 Munich, Germany (hereinafter referred to as "soluzione", "we" or "us") is responsible for the app and the handling of any data associated with the app. The company is entered into the Commercial Register of the District Court of Munich, Germany under HRB No. 135366 and Mr. Frank Rodà is its Chief Executive.

  1. Manner, scope and purpose of the collection and use of personal data

This app does not gather or store any personal data. When you use the app to search for answers to questions, the app anonymously queries our central server and delivers the results back to you within the app itself. In doing so, our server does not store any personal data about either you or your specific search queries. It merely anonymously tracks what type of information has been requested, and how often it has been requested. Our server logs an anonymous shortened form of your device's IP address.

  1. Use of external service providers

We reserve the right to use external service providers to handle specific data processing activities (such as operating the servers in our computing center). These service providers process any data collected in strict accordance with our instructions. They are required to comply with our data privacy policy and their activities are carefully monitored by us. These service providers are strictly prohibited from using any of the data for their own purposes or sharing this data with a third party.

  1. Further information

Should you have any questions regarding our data privacy policy, please contact us: wenden.