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Frequently asked questions

For which programs is there a soluzione training system?
soluzione knowledge company offers eLearning and migration help for Microsoft Office 2010 and 2013 (Word, PowerPoint, Excel und Outlook), Windows 7 and 8, Skype for Business / Lync 2013, OneNote 2013 and SharePoint 2010.

How long do licenses remain valid?
There is no time limit.

Are classroom training sessions required for the soluzione training solution?
That depends on the training culture in your organization. Generally, the duration of any classroom training sessions will be considerably shortened. You can effectively combine soluzione‘s training system with classroom training. Within the compass of a blended learning concept, classroom training and the soluzione system augment each other perfectly.

After the solution has been installed, can employees begin working immediately?
We recommend that your employees first learn a bit about how to use the training system. For that purpose, we offer brief on-site training or an initial training via webcast.

 

Frequently asked technical questions

Who installs the training solution in our organization?
A technical employee from soluzione will install the solution, either remotely or on-site. This is also the appropriate time to teach your administrators how to manage the product.

How long does installation take?
The installation of soluzione LearningWorld is completed within a working day – at most.

Which technical prerequisites must be met for hosting the system?
To obtain detailed information on this topic, please send an e-mail to:  info@soluzione.de.

When does support actually begin?
Support begins as soon as LearningWorld has been installed on the server.